Blogs are not only here to stay, but they will have an effect on your business. The
question is, will you use blogs to benefit your business, or will you
ignore them and perhaps experience a negative consequence that
takes you completely by surprise?
The power of blogging has certainly taken some by surprise.
A major bike lock company was shocked when news surfaced in
blogs that a pen could be used to open one of its world-famous
locks. It resulted in a huge financial hit for the company, which
offered to exchange potentially faulty locks with different models.
Thankfully, plenty of positive stories resulting from blogs have also
surfaced-stories of companies embracing the world of blogging
and seeing massive expansion, goodwill, and visibility as a result.
Blogging is a communication tool, a marketing technique, a
listening device, and a way to interact directly with customers one-to-one on a global scale. A business can learn a lot by reading blogs to determine what customers and non-customers alike are saying about the business.
Your business can benefit by using
blogs to spread the word about what your company has to offer its
customers and to gain immediate feedback from customers.
Perhaps you’ve seen blogging featured on the covers of major
business magazines, or you’ve started seeing notices about blogging
conferences around the world. Perhaps you are simply curious
about this tool that could revolutionize the way you think about
your customers and conduct business. No matter where you’re at
in the spectrum, this book is for you. If you are interested in the
future of your company, you need to understand blogging.’